Cissy Williams is an Insurance Operations Executive with deep expertise delivering excellent customer experiences with improved cost efficiency to support profitable growth. Executive leadership for technology, customer operations, shared services, and acquisition integration in her former role at Protective Life, company of more than $6B annual revenues and $1T insurance in force, a subsidiary of top-15 global insurer Dai-Ichi Life. Managed team of executives and organization of more than 1400 employees with operating budget of >$300M. Prior to Protective, Cissy spent 16 years at Unum where she held various executive level operational, business technology and program roles.
