Research

Artificial Intelligence (AI) is rapidly transforming the life insurance industry, evolving from a productivity tool into a core component of the operating model. As of 2026, the most significant shift is the transition from Generative AI, focused on content creation, to Agentic AI, which can plan, execute, and complete multi-step tasks autonomously. This shift introduces both significant opportunity and increased risk, particularly within a highly regulated environment.

This report analyzes ManageMy, a modular integrated digital customer and agent experience insurance solutions platform. This platform is designed to

Mantissa Group CEO Don Desiderato along with Sureify’s CTO Ben Brantley, and Nationwide’s Andrew Burge recently came together for a

Technologists understand the need for digital capabilities but have a technical drag associated with decades old legacy platforms. Hence, the technologists’ dilemma: How does the technologist modernize core technologies, while at the same time advancing a business desire for a digital-first ecosystem?

Mantissa is pleased to be releasing the third in a four-part series of vignettes focused on the digital enterprise for Life and Annuity. In a digital-first ecosystem, insurance companies are now expected to provide customers with seamless, personalized experiences along with complete transparency and control in every interaction.

Mantissa is pleased to be releasing the second in a four-part series of vignettes focused on the digital enterprise for Life and Annuity. This next vignette focuses on “Tackling the Agent Experience” including how our colleagues at Sureify enable Life and Annuity companies via their software capabilities.

Mantissa is pleased to be releasing the first in a four-part series of vignettes focused on the digital enterprise for Life and Annuity. This first vignette focuses on the “Digital Enterprise” including how our colleagues at Sureify enable Life and Annuity companies via their software capabilities.