Introducing Digital 5-Part Series: Part 5 – The Digital Touch
The fifth and final part of our Digital series takes a look at Part 5: The Digital Touch. Our report provides a perspective we call the Digital Touch, the concept whereby insurance companies keep the dialog going, post-sale, and attempt to add value to existing customer relationships through a wide variety of avenues. This report is written by Mantissa’s Sean McCarthy and Linda Marr. Linda is the primary contributor to this report and a leading expert on wide variety of strategic matters affecting the CIO and their leadership teams. She also serves on the Mantissa Group advisory board.
We thank our CIO clients for the feedback on what’s relevant, and enjoyed preparing each volume of the 5 parts in this series. We encourage you to read the entire series!
To view the report, visit our Research page or click here: The Digital Touch