This report analyzes ManageMy, a modular integrated digital customer and agent experience
insurance solutions platform. This platform is designed to help digitize the customer lifecycle, while
bridging the gap between legacy technology and processes and modern digital solutions, allowing
carriers to accelerate the provision of digital customer and agent experiences. The ManageMy
modular architecture enables digital capabilities, using a modern technical design following an API-
driven approach. We have evaluated the technical design and product features to prepare a report
that will aid US Insurance Companies who are on their modernization and digital journeys.
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